FAQ

Frequently asked questions

Straight answers about what Lex-AML is, who it’s for, and how it handles your data.

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Questions

About Lex-AML

What is Lex-AML?

Lex-AML is an AML/CTF compliance platform for Australia’s Tranche 2 organisations. It helps you prepare and manage your AML/CTF program records, structure customer onboarding and due diligence, collect evidence, and keep a review-ready audit trail.

Who is Lex-AML for?

It is designed for the Tranche 2 sectors: legal professionals, accountants, conveyancers, real estate professionals, and dealers in precious metals, stones and products.

Is Lex-AML AUSTRAC approved?

No. AUSTRAC does not approve or certify compliance software. Lex-AML is designed to align with AUSTRAC guidance and the AML/CTF regime, but it does not provide legal advice or guarantee compliance, and you remain responsible for meeting your obligations.

Sectors & scope

How do I know if I am a reporting entity?

Whether you are a reporting entity depends on the designated services you provide — not on having an ABN or being based in Australia. Check AUSTRAC’s sector guidance and seek professional advice for your situation.

Does Lex-AML decide if my customers pass due diligence?

No. The Customer Portal collects the information you ask for, and your workspace structures it for review. Your team makes every customer due diligence decision — the platform never decides for you.

Security & privacy

How does GetPost Labs handle my organisation’s data?

Your records are handled within organisation-specific data boundaries, protected by access controls, authentication and audit logging. GetPost Labs operates the platform and processes limited operational metadata to run, monitor, secure and support it. Access to organisation or customer records, where technically available, is restricted to authorised operational, security, support or legal purposes — controlled and logged — and is never used for unrelated marketing. See our Privacy Policy for detail.

What do my customers see?

Customers only ever see their own submission, in plain language. They never see another customer’s information or your internal review notes.

Getting started

How do I get started?

Book a demo. We’ll walk you through the current Lex-AML preview, talk through your sector, and explain how the product is being developed.

What does Lex-AML help with?

Lex-AML helps Australian Tranche 2 organisations structure AML/CTF workflows for program readiness, customer onboarding, customer due diligence, evidence collection, review workflows and audit-ready records.

Lex-AML supports compliance workflows and record keeping. It does not provide legal advice, does not guarantee compliance, and does not replace professional judgement or advice from a qualified AML/CTF adviser or legal professional.

New to AML/CTF? The knowledge base has plain-English beginner guides.

Didn’t find your answer?

Book a demo or get in touch — happy to talk through your specific situation.